Refund Policy

We want you to love your brass jewelry! If for any reason you are not completely satisfied with your purchase, we’re here to help. Please read our refund policy carefully:

Eligibility for Refunds

• Items must be returned within 7 days of the purchase date.
• To be eligible for a refund, items must be:
  • Unused, unworn, and in their original condition.
  • Accompanied by the original packaging and proof of purchase.
• Customized or engraved jewelry items are non-refundable, unless there is a defect or damage.

Non-Refundable Items

• Items damaged due to improper care, wear, or accidents.

Process for Refunds

1. Contact Us

Email our team at bohojwellerybazar@yahoo.com or use the contact form on our website to initiate the refund process. Please provide your order number and the reason for the return.

2. Approval and Shipping Instructions

Once your refund request is approved, we will provide you with the return shipping address and any additional instructions. The customer is responsible for return shipping costs, except for defective or damaged items.

3. Refund Processing

Upon receiving the returned item, our team will inspect it. If approved, a refund will be issued to your original payment method within 1-3 business days.

Thank you for choosing Boho Jewellery Bazar! 💎